01
Who this covers
This policy is issued by Brighter Day Solutions LLC ("BDS," "we," "us"), and covers the sites and services we operate directly, plus services delivered through our marketing agency, The Brighter Day Company ("TBDC"), and our white-labeled CRM/marketing-automation portal at portal.brighterdayagency.com.
If you're a client running your own sub-account on our portal, this policy governs how BDS itself handles data as the platform operator. If you collect data from your own customers through your sub-account, you're the one responsible for how you use it and for having your own privacy notice for them.
02
What we collect
| Category | Examples | Source |
|---|---|---|
| Contact details | Name, email, phone number, company | Forms, booking calendar, direct signup |
| Account & billing | Sub-account settings, service tier, invoices | Portal usage, payment processor |
| Communications | Emails, texts, call notes tied to your account | Support and sales interactions |
| Technical | IP address, browser type, pages visited | Automatically, via cookies and server logs |
We don't ask for or store full payment card numbers — those go directly to our payment processor.
03
How we use it
- Operate and support the CRM/marketing portal and your account inside it
- Respond to inquiries and deliver the marketing, website, or automation services you've engaged us for
- Send service updates, billing notices, and — where you've opted in — marketing emails and texts
- Maintain security, prevent fraud, and meet legal obligations
- Improve our own services based on aggregate usage patterns
04
Texting & calls
If you opt in to SMS or voice communications through our portal or booking flow, message and data rates may apply and message frequency varies based on your account activity. Consent to receive texts or calls is never a condition of purchasing any service.
- Text
STOPto any message to opt out at any time; textHELPfor assistance. - Carriers are not liable for delayed or undelivered messages.
- Phone numbers collected for texting are not shared with third parties for their own marketing purposes.
05
Who we share it with
We share data only with the specific service providers that keep the portal and our business running — never as a general sale or trade of your information.
| Provider | Purpose |
|---|---|
| HighLevel (GoHighLevel) | Underlying CRM, email/SMS delivery, and calendar infrastructure for the portal |
| Stripe | Payment processing |
| Google Workspace | Business email and scheduling |
| Hostinger | Website and DNS hosting |
We may also disclose information if required by law, or to protect the rights, property, or safety of BDS, our clients, or others.
06
Cookies
Our website and portal use cookies to keep you logged in, remember preferences, and understand how pages are used. You can block or delete cookies in your browser settings — some portal features may not work correctly without them.
07
Retention & security
We keep account and communication data for as long as your account is active, plus a reasonable period after for legal, billing, and record-keeping purposes. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is completely secure.
08
Your rights
Ask what personal data we hold about you.
Ask us to fix inaccurate or outdated information.
Ask us to delete your data, subject to legal retention needs.
Unsubscribe from marketing email or text at any time.
To exercise any of these, email us at the address below. We'll respond within a reasonable timeframe.
09
Children's privacy
Our services are directed at businesses and business owners, not children. We do not knowingly collect personal information from anyone under 13.
10
Changes to this policy
We may update this policy as our services change. The effective date at the top will always reflect the latest version — continued use of our services after an update means you accept the revised policy.
11
Contact us
Questions about this policy or your data:
Brighter Day Solutions LLC
brighterdaysolution@gmail.com
Austin, Texas area