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Agreement to terms
These terms govern your use of services provided by Brighter Day Solutions LLC ("BDS," "we," "us"), including our white-labeled CRM/marketing-automation portal at portal.brighterdayagency.com, and services delivered through our marketing agency, The Brighter Day Company ("TBDC"). By using our services, signing a proposal or scope of work, or accessing the portal, you agree to these terms on behalf of yourself and any business you represent.
Where a signed agreement or statement of work conflicts with this page, the signed agreement controls.
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Our services
We provide two related but distinct services:
- TBDC agency services — websites, brand strategy, paid ads, content, and marketing campaigns, scoped per project or retainer.
- BDS portal access — a white-labeled CRM/marketing-automation sub-account (built on GoHighLevel infrastructure), billed monthly.
Specific deliverables, timelines, and pricing for agency work are set in your individual proposal or scope of work, not this page.
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Accounts & eligibility
You must be at least 18 and authorized to bind the business you represent to use our services. You're responsible for the accuracy of information on your account and for anything that happens under your login credentials — let us know right away if you suspect unauthorized access.
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Payments & billing
| Service | Billing | Cancellation |
|---|---|---|
| Portal access | Monthly, auto-renewing | Cancel anytime; access continues through the paid period |
| Agency retainers | Monthly, per signed agreement | Per the notice period in your agreement |
| Project work | Deposit plus milestone or completion payments | Deposits are non-refundable once work has started |
Fees are processed through Stripe. We don't store your full card number. Late or failed payments may result in paused access until resolved.
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Acceptable use
You agree not to use our services, or the portal, to:
- Send unsolicited bulk email or text messages, or message contacts who haven't consented to hear from you
- Violate CAN-SPAM, TCPA, or any applicable messaging or data-privacy law
- Transmit illegal, fraudulent, or harassing content
- Attempt to disrupt, reverse-engineer, or gain unauthorized access to our systems or infrastructure
If you run your own sub-account, you're responsible for how you and your contacts use it — including your own contact lists' consent status.
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Your content & data
You own the contact data, content, and brand assets you upload to the portal or provide for a project. You grant us a limited license to use, host, and process that content solely to deliver the services you've engaged us for. We don't sell it or use it for anyone else's benefit — see our Privacy Policy for how we handle it.
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Intellectual property
We retain ownership of our own tools, templates, portal software, and internal processes. Final deliverables created specifically for you under a signed agreement (a finished website, brand assets, ad creative) become yours upon full payment, unless that agreement says otherwise. Reusable frameworks and pre-existing tools we bring to the work remain ours.
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No guaranteed results
Marketing, advertising, and SEO outcomes depend on factors outside our control — market conditions, platform algorithm changes, your industry, and your own follow-through. We do not guarantee specific rankings, lead volume, conversion rates, or revenue from any service.
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Liability & indemnity
Capped at the fees you paid us in the 3 months before a claim. We're not liable for indirect, incidental, or consequential damages.
You agree to cover our costs if your use of the portal (e.g. illegal messaging) results in claims against us.
Nothing here limits liability where it can't be limited by law.
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Termination
Either of us may end the relationship at any time, subject to any notice period in a signed agreement. On termination, you can export your portal data for 30 days before it's deleted. Fees already paid for work performed are non-refundable; fees for undelivered work are handled per your agreement.
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Governing law & changes
These terms are governed by the laws of the State of Texas. We may update this page as our services change — the effective date at the top always reflects the latest version, and continued use after an update means you accept the revised terms.
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Contact us
Questions about these terms:
Brighter Day Solutions LLC
brighterdaysolution@gmail.com
Austin, Texas area